Shipping and Delivery
Update On Deliveries:
As per the guidelines set by the Government of India, we will now be able to deliver both essential as well as non-essential products in Green, Orange and Red zones. While our services have resumed for these zones, we will be able to deliver only essential products in the containment zones.
Our dedicated associates are making all efforts to provide the products and services our customers need at this time. Please bear with us in case delivery of orders at your location take longer than usual. While placing an online order, remember to check if the pin code for your location is serviceable.
Please see below for a list of commonly asked questions related to COVID-19 and how it is impacting our operations and our customers.
FAQ on Shipping and Deliveries
I have placed a furniture / other items order. Will my shipment be delayed?
We have now resumed delivery of furniture orders for select pin codes.
Please note, furniture orders will take below estimated no. of days on average. Actual days may vary based on operational commitments.
- Dharamshala: Same day
- Kangra: 1 – 4 days
- Himachal Pradesh: 4-7 days
- Pan India: 20-25 business days for shipment for pan India
Will my order and shipment be delayed due to COVID-19?
You may experience temporary delays as a result of the additional safety measures we are taking to help protect our servicing teams. Any delays or changes to your order timing will be communicated via email. You may write to us firstname.lastname@example.org and email@example.com or contact us from the My Account section on website or click the WhatsApp chat icon on the website to chat with us anytime or call us at +91-9988094433
Can I cancel my order due to COVID-10?
Yes, you can. If the items have not shipped, you can cancel your order. You can cancel your order from My Account section on the website or click the WhatsApp chat icon to chat or write to us at firstname.lastname@example.org and email@example.com or call us at +91-9988094433
Processing Your Order
We try our best to ship goods to you as soon as possible. On an average, it takes us about 5 business days to ship goods out of our warehouse across India. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.
Customs And International Shipping
Were sorry to inform but currently we are accepting orders only in the Domestic market. We will soon update regarding our international orders and shipment. Thank you for your interest with us.